Privacy Policy

DATA MANAGER
HOTEL CONTINENTAL S.A. - NIF: A-08027963  Address: RAMBLA 138, 2º 08002 BARCELONA  Tel. + 34 933 012 570 - Fax. + 34 933 027 360 Mail: info@hotelcontinental.com

Contact details for the data protection manager:

There is currently no data protection manager.

PURPOSE
We will process your data in order to manage commercial, administrative, accounting and fiscal matters, and in order to provide you with commercial information when you have given consent to receive it.

STORAGE
Criteria for data storage and length of time data is stored:

Any personal data provided will be stored while a relationship is maintained with the entity in question, unless the interested party requests for said data to be deleted. Data will be held in compliance with legally established deadlines for fiscal and accounting matters, using the most recent communication as a reference.

DECISIONS
The company will not make automated decisions, carry out profiling on your data or use applied logic to process them.

LEGITIMACY
It is necessary to process your data as a customer in order to execute a commercial contract, in which you are a party. The communication of personal data is a legal and contractual requirement, and is necessary in order for the parties to sign the aforementioned contract. Accordingly, the interested party is informed of the obligation to provide personal data, and also that the consequences of not doing so may result in the solicited service not being provided.

The products and services are offered on the basis of the consent requested. However, under no circumstances does this consent determine the execution of the signed contract.

DESTINATARIOS
1.- During the period for which the data is processed, we will not cede the data, except where obliged by law, or transfer the data in any way.

2.- Optionally, temporary transfers of data will be made to IT Services companies: Data Processing Managers outside the EU. The Entity contracts out its virtual infrastructure according to a cloud computing model, via a provider.

RIGHTS

As the interested party, you may exercise the following rights:

  • The right to request access to your personal data.
  • The right to request rectification or deletion of your data.
  • The right to request restrictions to the processing of your data.
  • The right to oppose the processing of your data.
  • The right to data portability.
  • The right to withdraw any consent given.

Everyone has the right to receive confirmation on whether or not our company is dealing with personal data that concerns them. Interested parties have the right to access their personal data, as well as to request rectification of inaccurate data or, where appropriate, to request deletion when, among other reasons, the data is no longer required for the purposes for which it was collected.

Under certain circumstances, the interested party may request restrictions to the processing of their data, in which case we will only store the data to deal with or respond to complaints. Under certain circumstances, and for reasons related to their particular situation, the interested party may object to the processing of their data. In this case, the company will stop processing the data, unless there are legitimate reasons to do otherwise, or where it is required to deal with or respond to any complaints.

If you have given your consent for a specific purpose, then you have the right to withdraw your consent at any time, without affecting the legality of any data processing based on your consent prior to withdrawal.
In order to do this, you may either: use the forms provided by the company, send a letter to HOTEL CONTINENTAL S.A., Rambla 138 2º, Barcelona (08002), or write an email addressed to info@hotelcontinental.com, with a copy of your ID attached.

If you feel that your rights relating to personal data protection have been violated, and in particular when you feel you have not been able to satisfactorily exercise your rights, you may send a complaint to the competent Data Protection Authority via the website: www.agpd.es.

In compliance with the provisions of Article 21 of Law 34/2002 on Information Society Services and Electronic Commerce, if you do not wish to receive any more information about our services, you may unsubscribe by sending an email to the company's email address, with the subject "No enviar correos/Do not send emails".

ORIGIN OF THE DATA

The personal data we deal with comes directly from you:

The categories of data processed are as follows:

  • Personal identification
  • Personal identification codes or passwords
  • Postal and email addresses
  • Commercial information
  • Financial details

We do not process protected data.

Hotel Continental, S.A. is registered on the Barcelona Trade Register, under Volume 389, Book 8 of Section 2, Sheet 169, Page Number 18012.

Cookie Policy

WHAT ARE COOKIES?

We use technology on our website to collect information that helps us to enhance your online experience. We refer to this technology as "cookies" throughout this policy but this is intended to cover all similar technologies including web beacons, log files, pixel tags, gifs. Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device.

We use the following categories of cookies on our Website

Performance Cookies

These cookies collect information on how visitors use our Website. For example, which pages visitors go to most often, and if you get error message s from web pages. These cookies don't collect information that identifies you a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Targeting or advertising cookies

These cookies collect information about your browsing habits in order to make advertising more relevant to you and your interests. They are also used to limit the number of times you see an advert as well as help measure the effectiveness of an advertising campaign. The cookies are usually placed by third party advertising networks with the website operator's permission. They remember the websites you visit and that information is shared with other parties such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation. If you don’t want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set. If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers. However, please note that if you select such settings you may be unable to access certain parts of our site or certain content or functionality may not be available.To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout. If you'd like to opt out of other third party cookies relating to behavioural advertising, please go to www.youronlinechoices.eu. Opting out does not mean you will no longer receive online advertising. It does mean that the company or companies from which you opted out will no longer deliver ads tailored to your web preferences and usage patterns.